Privacy Policy

Privacy Policy of EA Block Management

At EA Block Management (“we”, “us”, “our”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (eablockmanagement.co.uk) and related services (“Services”).

Information We Collect

You can browse our Website without sharing your identity. However, if you wish to access certain features or request our services, we may collect:

Personal details (e.g., name, address, country of residence)
Contact details (e.g., email address, phone number)
Information you provide via forms, account creation, or service enquiries

We also collect limited technical data automatically, such as your IP address, browser type, and browsing activity, for security and statistical purposes.

How We Use Your Information?

We use your personal information to:

Provide and manage our property management services
Respond to your enquiries and customer support requests
Send updates, service communications, or newsletters (if you opt in)
Improve our Website functionality and security
Comply with legal and regulatory obligations

Data Storage and Retention

We keep your personal information only for as long as is necessary to:

Provide the services you requested
Meet legal or regulatory requirements
Resolve disputes or enforce agreements

Once this period ends, we securely delete or anonymise your data.

Sharing and Transfers of Data

Your personal information is never sold or rented to third parties. However, we may share information with:

Reliable external providers, including technology support and payment processing services.
Legal authorities when required by law.
Strategic partners if our business undergoes a merger, acquisition, or reorganisation.

If your data is transferred outside the UK/EEA, we ensure it is protected with appropriate safeguards in line with General Data Protection Regulation.

Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Ask us to erase your personal data (commonly known as the ‘right to be forgotten’)
Restrict or object to processing in certain circumstances
Request data portability in a structured, machine-readable format
You may revoke your consent at any time for information processed based on your permission.

If you wish to make use of these rights, please reach out to us using the contact information provided below.

Cookies

Our Website uses cookies to improve your browsing experience. Cookies help us remember user preferences, analyse website usage, and deliver tailored content. You may disable cookies in your browser settings, but this may affect Website functionality.

Children’s Privacy

Our Website and services are not directed at children under 13. We do not intentionally gather personal information from children. If you think a child has shared such details with us, please notify us right away.

Security of Your Data

We use administrative, technical, and physical measures to safeguard your personal data. However, please understand that no method of online transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Links

Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy policies or content of any third-party websites linked from our platform. We encourage you to read their privacy policies before providing any personal data.

Acceptable Use Policy

This Acceptable Use Policy governs your use of the EA Block Management Website and Services. By visiting or using our Website, you agree to act in a lawful, responsible, and respectful manner.

Prohibited Uses

You may not use our Website or Services to:

Violate any applicable laws or regulations
You must not upload, share, or spread any software, virus, or code intended to harm or disrupt systems
Send spam, unsolicited advertisements, or fraudulent communications
Attempt to gain unauthorised access to our servers, systems, or data
Disrupt, damage, or impair the performance of our Website or Services
Infringe upon the rights, privacy, or safety of others

Enforcement

We reserve the right to monitor activity on our Website to verify compliance with these Terms and policies. If we determine that you have violated this Acceptable Use Policy, we may suspend or terminate your access without prior notice.

Changes to This Policy

We may update this Privacy Policy and Acceptable Use Policy from time to time. We may update this Policy from time to time. Any changes will be posted on this page with the updated ‘last revised’ date. By continuing to use our Website after such updates, you acknowledge and accept the revised Policy.